Effective Date: May 30, 2025
Welcome to Switch-Nest, operated by Nitro Wholesale INC dba Switch Nest (“Company,” “we,” “us,” or “our”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including assistance with health insurance, energy, internet, and phone plan comparisons and enrollments.
By using our website, you agree to the terms of this Privacy Policy.
1. Company Information
Legal Name: Nitro Wholesale INC dba Switch Nest
Website: www.switch-nest.com
Business Address: 9950 Westpark Dr, Suite 410, Houston, TX 77063
Phone Number: +1 (800) 488-8014
Email Address: contact@switch-nest.com
2. Information We Collect
A. Personal Information
When voluntarily submitted through forms, applications, or communications:
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Full Name
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Date of Birth
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Phone Number
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Email Address
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Residential Address
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Social Security Number (when required for ACA applications)
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Income and Household Information
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Plan Preferences and Selected Providers
B. Non-Personal Information
Automatically collected information may include:
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IP Address
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Browser Type
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Device Type
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Operating System
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Referring Website
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Pages Visited
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Time Spent on Site
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Clickstream Data
C. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
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Improve user experience
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Analyze website traffic
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Track campaign effectiveness
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Store user preferences
You may disable cookies in your browser settings.
3. How We Use Your Information
We may use your information to:
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Help compare and enroll in plans
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Determine eligibility for benefits or subsidies
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Submit authorized applications
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Send confirmations, reminders, and updates
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Respond to customer support requests
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Improve website functionality
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Meet legal and regulatory requirements
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Send marketing communications where permitted by law and with consent
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4. Sharing of Information
We may share personal information, when reasonably necessary to provide the services requested by you, with:
- Authorized insurance carriers and internet, energy, or telecommunications service providers
- Licensed insurance agents or brokers assisting with your requested enrollment
- Government agencies when legally required
- Vendors that support our website hosting, customer relationship management, analytics, security, or business operations
- Legal or regulatory authorities when required by law
We do not sell your personal information.
Mobile phone numbers, SMS opt-in data, and text messaging consent will not be shared with third parties, affiliates, or lead generators for marketing or promotional purposes.
The information-sharing categories described above exclude text messaging originator opt-in data and consent. Such information will not be shared with any third parties, except with service providers that support the delivery of our text messages and are prohibited from using the information for their own marketing purposes.
5. SMS Communications Privacy
When you expressly agree to receive text messages from Nitro Wholesale Inc. DBA Switch Nest, we may send messages related to your inquiry, account, requested services, appointments, applications, orders, customer support, and promotional offers where you have provided the appropriate consent.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP at any time to opt out.
- Reply HELP for assistance or call us at 1-800-488-8014.
- Consent to receive text messages is not a condition of purchasing any product or service.
Your mobile phone number, SMS opt-in information, and text messaging consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
We may use an authorized messaging platform solely to deliver and manage our text communications. Any such provider may process your mobile information only on our behalf and may not use or share it for independent marketing or promotional purposes.
6. Data Security
We implement reasonable safeguards including:
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SSL encryption
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Secure storage systems
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Restricted access controls
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Internal monitoring and security reviews
While we work to protect data, no system can guarantee absolute security.
7. Your Rights and Choices
You may request to:
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Access your personal information
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Correct inaccurate information
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Request deletion where legally permitted
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Opt out of marketing communications
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Withdraw consent where applicable
To submit requests, contact us at contact@switch-nest.com
8. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.
9. Children’s Privacy
Our services are intended only for users age 18 or older. We do not knowingly collect information from minors.
10. Data Retention
We retain personal information only as long as necessary to:
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Provide requested services
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
Some backup copies may remain for limited periods as required by law.
11. Updates to This Privacy Policy
We may revise this Privacy Policy periodically. Updated versions will be posted on this page with a revised Effective Date.
Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions regarding this Privacy Policy, please contact:
Nitro Wholesale INC dba Switch Nest
9950 Westpark Drive, Suite 410
Houston, Texas, 77063
Phone: +1 (800) 488-8014
Email: contact@switch-nest.com