Terms and Conditions
Effective Date: July 30, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website, services, and communications provided by Nitro Wholesale INC dba Switch Nest (“Switch Nest,” “we,” “us,” or “our”).
By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Company Information
Legal Business Name: Nitro Wholesale INC
Doing Business As: Switch Nest
Website: https://www.switch-nest.com
Support Phone: +1 (800) 488-8014
Support Email: info@switch-nest.com
Business Address: 9950 Westpark Drive, Suite 410, Houston, Texas, 77063
Throughout these Terms, “Switch Nest,” “we,” “us,” and “our” refer to Nitro Wholesale Inc. DBA Switch Nest.
2. Scope of Services
Switch Nest provides customer education, marketing, comparison, lead generation, customer support, and enrollment assistance for residential and business services, including but not limited to:
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Fiber Internet
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Cable Internet
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Wireless Internet
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Home Phone Services
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TV Services
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Mobile & Wireless Plans
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Business Internet Solutions
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Home Security Services
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Smart Home Services
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Utility and Home Service Offers
Switch Nest acts as an independent marketing and customer enrollment facilitator. We are not a telecommunications carrier, internet service provider, utility company, or manufacturer unless expressly stated.
Availability, pricing, promotions, installation dates, speeds, rewards, discounts, and service eligibility are determined solely by the respective service providers.
We do not guarantee:
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Service availability
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Promotional offers
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Installation timelines
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Provider approval
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Internet speeds
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Pricing
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Rewards or incentives
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Equipment availability
All services remain subject to provider policies, availability, credit approval, and applicable laws.
3. Eligibility
To use our services, you must:
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Be at least 18 years of age.
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Be legally capable of entering into binding agreements.
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Provide accurate, truthful, and complete information.
By using our services, you represent and warrant that you satisfy these eligibility requirements.
4. Information Disclaimer
Information provided on our website, advertisements, emails, phone calls, SMS messages, chat, or other communications is intended for general informational purposes only.
Switch Nest does not provide:
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Legal advice
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Financial advice
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Tax advice
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Technical engineering advice
Customers should carefully review all provider documentation, pricing disclosures, service agreements, equipment policies, and installation requirements before enrolling in any service.
5. Service Availability and Enrollment
All quotes, offers, service requests, and enrollments are subject to:
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Provider approval
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Service availability
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Address qualification
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Credit verification where applicable
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Equipment availability
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Applicable laws and regulations
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Provider-specific policies and terms
Switch Nest does not control provider decisions regarding:
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Installation
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Eligibility
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Pricing
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Promotions
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Network availability
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Service quality
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Equipment inventory
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Billing
Customers are responsible for reviewing all provider disclosures before accepting any offer.
6. Customer Responsibilities
You agree to:
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Provide accurate and complete information.
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Update us if your information changes.
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Review all provider agreements before enrollment.
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Use our website and services only for lawful purposes.
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Comply with all applicable laws and regulations.
Providing false or misleading information may result in delayed processing, cancellation, denial of service, or termination of enrollment.
7. Communications and Consent
When you provide your contact information, request information, or use our services, Nitro Wholesale Inc. DBA Switch Nest may contact you regarding your inquiry through telephone calls, email, or other permitted communication methods.
We will send SMS or text messages only after you expressly agree to receive text messages from Nitro Wholesale Inc. DBA Switch Nest. SMS consent is separate from general consent to receive calls or emails.
Communications may include:
- Responses to customer inquiries
- Customer-support messages
- Appointment reminders
- Order confirmations
- Installation updates
- Service notifications
- Application or enrollment updates
- Account notifications
- Follow-up communications
- Promotional messages when separately authorized
Consent to receive automated calls or text messages is not a condition of purchasing any product or service.
Message and data rates may apply. You may withdraw your SMS consent at any time by replying STOP.
8. SMS Terms and Conditions
SMS Program Name and Sender
The SMS program is operated by Nitro Wholesale Inc. DBA Switch Nest.
When you expressly opt in, you agree to receive text messages from Nitro Wholesale Inc. DBA Switch Nest at the mobile number you provided.
Types of Messages
Text messages may include:
- Responses to your inquiries
- Customer-support communications
- Appointment reminders
- Order confirmations
- Installation reminders and updates
- Service-availability updates
- Application or enrollment updates
- Account-related notifications
- Follow-up messages
- Promotional or marketing messages when you have provided the appropriate consent
Message Frequency
You may receive up to 10 text messages per month from Nitro Wholesale Inc. DBA Switch Nest.
The actual number of messages received will depend on your inquiries, appointments, orders, account activity, and requested services.
Message and Data Rates
Message and data rates may apply according to your mobile carrier and wireless plan. Nitro Wholesale Inc. DBA Switch Nest does not charge a separate fee for participating in the SMS program.
Opting Out
You may cancel SMS communications at any time by replying STOP to any message from Nitro Wholesale Inc. DBA Switch Nest.
After you reply STOP, you will receive one final confirmation message stating that you have been unsubscribed. After that confirmation, no additional SMS messages will be sent unless you provide consent again.
You may reply START to opt back in where supported.
Help and Customer Support
Reply HELP to any text message for assistance.
You may also contact Nitro Wholesale Inc. DBA Switch Nest through the following support channels:
Phone: +1 (800) 488-8014
Email: info@switch-nest.com
Website: https://www.switch-nest.com
A typical HELP response may state:
“Nitro Wholesale Inc. DBA Switch Nest: For assistance, call 1-800-488-8014, email info@switch-nest.com, or visit www.switch-nest.com. Reply STOP to opt out. Message and data rates may apply.”
Consent Is Not Required to Purchase
Your consent to receive text messages is not a condition of purchasing any product or service from Nitro Wholesale Inc. DBA Switch Nest or any third-party service provider.
Supported Carriers and Delivery
SMS delivery is subject to mobile-carrier availability. Mobile carriers are not responsible for delayed or undelivered messages. Message delivery may be affected by network availability, device settings, or other circumstances outside our control.
SMS Privacy
Mobile phone numbers, SMS opt-in information, and text-message consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes.
The above restriction includes text-messaging originator opt-in data and consent. This information will not be shared with third parties, except with service providers used solely to operate and deliver our SMS communications on our behalf. Such providers are not authorized to use the information for their own marketing or promotional purposes.
For more information about how Nitro Wholesale Inc. DBA Switch Nest collects, uses, and protects personal information, please review our Privacy Policy.
Types of SMS Messages
You may receive messages regarding:
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Customer support
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Order confirmations
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Installation reminders
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Appointment reminders
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Follow-up communications
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Service updates
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Account notifications
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Promotional offers
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Marketing messages where permitted by law
Message Frequency
Message frequency varies depending on your interaction with us and your requested services.
Message and Data Rates
Standard message and data rates may apply based on your wireless carrier and plan.
Opt-Out
You may opt out at any time by replying STOP to any SMS message.
After opting out, you may receive one final confirmation message.
Help
Reply HELP to any SMS message for assistance or contact us at:
Email: info@switch-nest.com
Website: https://www.switch-nest.com
SMS Privacy
SMS consent is never sold or shared with third parties or affiliates for marketing purposes.
Your mobile number and SMS opt-in information are used solely for providing requested communications.
9. Privacy
Your use of our website and services is also governed by the Nitro Wholesale Inc. DBA Switch Nest Privacy Policy.
The Privacy Policy explains how we collect, use, store, protect, and disclose personal information, including mobile phone numbers and SMS opt-in information.
Mobile phone numbers, SMS opt-in data, and messaging consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
The Privacy Policy is available at: https://switch-nest.com/privacy-policy/
10. Intellectual Property
All content available on this website, including but not limited to:
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Text
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Logos
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Graphics
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Images
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Icons
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Videos
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Layouts
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Branding
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Website design
is the property of Switch Nest or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, modified, distributed, or republished without prior written permission.
11. Third-Party Providers
Our website may reference or facilitate services offered by third-party providers, including internet service providers, wireless carriers, TV providers, utility companies, and technology partners.
Switch Nest is not responsible for:
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Third-party websites
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Provider policies
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Service availability
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Billing
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Installation
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Pricing
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Promotions
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Equipment
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Customer service
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Network performance
Your relationship with any provider is governed by that provider’s own terms and conditions.
12. Limitation of Liability
To the fullest extent permitted by law, Switch Nest shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from:
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Use of our website
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Inability to use our services
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Provider decisions
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Installation delays
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Service interruptions
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Network outages
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Pricing changes
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Promotional changes
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Equipment shortages
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Customer-provided information
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Third-party actions or omissions
13. Indemnification
You agree to indemnify and hold harmless Switch Nest, its employees, contractors, affiliates, representatives, agents, officers, and partners from any claims, liabilities, damages, losses, costs, or expenses arising from:
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Your use of our website or services
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Your violation of these Terms
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Fraudulent or inaccurate information provided by you
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Your violation of applicable laws
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Your infringement of third-party rights
14. Service Modifications
We reserve the right to modify, suspend, discontinue, or restrict any part of our website, services, promotions, communications, or offerings at any time without prior notice.
15. Termination
We may suspend or terminate your access to our website or services if:
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These Terms are violated.
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Fraudulent activity is suspected.
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Required by law.
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Requested by a service provider or regulatory authority.
16. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Texas, without regard to its conflict of law principles.
17. Dispute Resolution
Any dispute arising from these Terms or your use of our website shall first be addressed through good-faith negotiations.
If a dispute cannot be resolved, it shall be submitted to the exclusive jurisdiction of the state or federal courts located in the State of Texas.
18. Changes to These Terms
We reserve the right to update these Terms at any time.
Any revisions will become effective immediately upon posting to this page with an updated Effective Date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
19. Contact Us
For questions regarding these Terms and Conditions, our services, or our SMS program, please contact:
Nitro Wholesale Inc. DBA Switch Nest
9950 Westpark Dr, Suite 410,
Houston, TX 77063
Support Phone: +1 (800) 488-8014
Support Email: info@switch-nest.com
Website: https://www.switch-nest.com
For SMS assistance, reply HELP or call 1-800-488-8014. To stop receiving text messages, reply STOP.
